Q&A

What payment methods do you accept?
We accept payments through Stripe, PayPal, credit cards and bank transfer that you can use to pay in total peace of mind since ours is an official check-out of the shopify platform for transactions in total transparency and tranquility.

When will my order be processed?
The order takes from 1 to 9 days depending on the shipment you choose for work reasons and since you have to process many other orders and according to the product that can be in great demand. However, we will do everything possible to ensure that your order arrives in the shortest possible time and in excellent quality.

How can I track my order?
You can track your order in the ''Track my order'' section by entering your order code.

 How can I return my order?
You can return your order within 30 days by contacting us by email (cloudmikastore@gmail.com) and we will provide you with the data required for return.

How long does the return process take?
The process lasts from 6 to 11 days, depending on customer availability.